The service and your account
These terms govern Vezista, operated by Artifision as identified on this page. Vezista connects supported application APIs to AI clients and developer applications, with configurable permissions and approvals.
Use the service only if you are legally able to enter into an agreement and authorized to act for the organization whose information you connect. Keep account information accurate, protect your credentials and give each team member appropriate access.
Connect only applications you may access
You must have the necessary permission, API access and licences for each connected application and the right to process and disclose its information. Your connection must comply with that provider’s terms. Availability of an integration does not grant a third-party licence or imply that its provider endorses Vezista.
Do not bypass permissions or approval requirements, probe other workspaces, overload the service, introduce malicious content, or use the service unlawfully. Do not send credentials through tool arguments or AI conversations.
Permissions, approvals and actions
Your workspace chooses the application, permitted tools and approval rules. Review these choices before granting an AI client access. An action configured to run without approval may execute when the authorized client calls it.
A pending or queued response does not mean the action succeeded. Check its final status. Approved changes can have real effects in the connected application and may not be reversible. If a write has an unknown outcome, inspect the application before retrying.
You remain responsible for reviewing AI-generated requests and checking information before relying on it. Vezista is not a substitute for professional accounting, legal or other regulated advice.
Your information
You retain your rights in information you provide. You authorize us to process and transmit it as necessary to operate the service according to your settings and requests. Our privacy policy describes the processing. Where required, arrange a data-processing agreement before connecting personal data.
Revoking access stops future authorized use; it does not reverse completed actions or remove copies already sent to another service. Contact support for account closure or deletion requests.
Third-party services and availability
Connected applications, networks and AI services operate under their own terms. Their outages, restrictions or API changes can affect Vezista. We may maintain, update or withdraw an integration when necessary for security, compatibility or provider requirements.
We do not guarantee that the service will be uninterrupted, that every external operation will succeed or that AI-generated outputs will be accurate. Keep appropriate records and recovery procedures for your business.
Plans, payment and cancellation
Vezista plans, their prices and what each plan includes (companies, users and whether the assistant may change data) are shown on the pricing page. Prices are per workspace and do not include VAT, which is added where it applies. Your application and AI providers charge separately for their own services.
A plan is paid in advance, monthly or yearly, and renews automatically for the same period until you cancel it. If a renewal payment cannot be collected, the plan ends. A free trial, where offered, ends without charging you; to keep using the assistants, you then choose a plan.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for online orders: it takes the payment, issues the invoice, handles taxes and applies its buyer terms to the purchase. A plan agreed with us directly is paid against our invoice.
You can cancel at any time, in the Plan tab of your workspace or by writing to support. The plan stays active until the end of the period already paid, and no further payment is taken. Refunds follow our refund policy.
We announce a price change at least 30 days before it applies. It applies from your next billing period, and you can cancel before then.
Business orders created through an authorized integration are records in your connected application. They are not purchases from Artifision. You are responsible for their commercial terms and any resulting obligations.
Suspension and ending use
You may stop using Vezista, disable connections or revoke assistant access at any time. Contact support to close an account or workspace.
We may restrict access to address a security incident, misuse, legal requirement or material breach of these terms. Where reasonably possible, we will explain the restriction and help resolve it. Ending access does not remove obligations arising from actions already taken.
Responsibility and applicable law
Each party is responsible for its own actions and obligations under applicable law. Nothing in these terms excludes liability or rights that cannot lawfully be excluded, including mandatory consumer protections where applicable.
Serbian law governs these terms, subject to any mandatory protections that apply to you. Contact support first so we can try to resolve a concern. If it cannot be resolved, jurisdiction is determined by applicable law.
Changes and contact
We may revise these terms as the service changes and will update the date above. Material changes will be communicated where required. A separately signed agreement prevails over conflicting provisions of these terms. Contact the support address on this page with questions.